Refund Policy
Last Updated: October 30, 2024
1. Introduction
This document outlines the conditions under which we may issue refunds. Our policy is designed to be fair and transparent, keeping in line with the standards set by our payment processing partner, Paddle.com.
2. Refund Eligibility
Customers are eligible to request a refund of a charge within 30 days of that charge being billed.
3. Process for Requesting a Refund
Contact us at [email protected] with your transaction details, which we will verify and if valid then request a refund from the reseller Paddle.com. We aim to issue refunds within 10 business days.
4. Refund Method
Refunds will be issued through the original payment method used during the transaction, in accordance with Paddle.com’s policies.
5. Subscription Cancellation
5.1 Cancel Anytime: Subscriptions can be canceled at any time by accessing your account settings or contacting our support team.
5.2 Post-Cancellation Access: After cancellation, you will have access to your subscription until the end of the current billing cycle.
6. Modifications to the Refund Policy
We reserve the right to modify this refund policy at any time. Any changes will be effective immediately upon posting on our website. We will notify customers of significant changes to this policy through our website or via email.
8. Contact Information
For any questions or concerns regarding our refund policy, please contact us at [email protected].