How to create a dashboard with data from Helpscout

This article will show you how to add Helpscout as a source to your MinimalDashboard account and then create indicators to display on your dashboard.

Step 1. Add Helpscout as a source

Once you've created an account, add a new source to your organisation's account.

How would you describe the data source this connects to?

What type of data source do you want to connect to?

To connect to Helpscout you'll need:

OAuth2 App ID, which requires creating an App in your account under Your Profile > My Apps > Create My App (Link) .
OAuth2 App Secret, which is provided when you create the app. (Link) .

Step 2. Add Indicator

Then you can start adding indicators from Helpscout to your organisation.

What type of values do you want to fetch?

Step 3. Add to Dashboard

Once you've setup everything head to any dashboard to add the indicator you just created and view your Helpscout metrics like this:

New Conversations

More details

Learn about the technical details on getting KPIs and metrics from Helpscout
Create a Helpscout account

Helpscout

Support Software

Helpscout is a customer service platform providing email support, live chat, and knowledge base tools, designed to help teams manage customer inquiries and improve communication.

Supported Metrics

New Conversations

Supported Filters

Mailbox

Create your Helpscout dashboard today